Terms and Conditions
Welcome to Hcork! These Terms and Conditions (“Terms”) outline the rules and regulations for the use of Hcork’s website, https://hcork.com.
By accessing this website and/or purchasing products from us, we assume you accept these Terms and Conditions in full. Do not continue to use hcork.com if you do not agree to all of the Terms stated on this page.
1. Definitions
The following terminology applies to these Terms and Conditions, our Privacy Policy, and our Refund & Return Policy:
- “Client,” “You,” “Your”: Refers to you, the person accessing this website and agreeing to the Company’s terms and conditions.
- “The Company,” “Ourselves,” “We,” “Our,” “Us”: Refers to Hcork.
- “Party,” “Parties”: Refers to both the Client and ourselves, or either the Client or ourselves.
- “Website”: Refers to https://hcork.com.
- “Products”: Refers to the cork products offered for sale on the Website.
2. Use of Cookies
We employ the use of cookies. By accessing hcork.com, you agree to use cookies in agreement with Hcork’s Privacy Policy. Cookies are used by our website to enable the functionality of certain areas to make it easier for people visiting our website, such as remembering items in your shopping cart. For more detailed information on how we use cookies, please refer to our Privacy Policy.
3. Intellectual Property Rights
Unless otherwise stated, Hcork and/or its licensors own the intellectual property rights for all material on hcork.com. All intellectual property rights are reserved. You may access this from hcork.com for your own personal, non-commercial use, subject to restrictions set in these Terms.
You must not:
- Republish material from hcork.com
- Sell, rent, or sub-license material from hcork.com
- Reproduce, duplicate, copy, or otherwise exploit material from hcork.com for commercial purposes
- Redistribute content from hcork.com, unless the content is specifically made for redistribution.
Any unauthorized use, copying, reproduction, modification, publication, uploading, framing, downloading, posting, transmitting, distributing, or any other misuse of any material on this Website is strictly prohibited. You agree not to use the material for any unlawful purposes, in any way not expressly permitted herein, and not to violate Hcork’s rights or the rights of others.
4. User Accounts & Registration
Certain areas of the Website may require registration or may ask you to provide information to access specific content or features. If you choose to register an account with us, you agree to:
- Provide only true, accurate, current, and complete information.
- Maintain the confidentiality of your password and account details.
- Accept responsibility for all activities that occur under your account.
- You must be at least 13 years of age to register an account or make a purchase on this Website. By using or attempting to use the Website, you certify that you meet this age requirement.
Hcork reserves the right, in its sole discretion, to suspend or terminate your account and refuse any and all current or future use of the Website, with or without notice, for any reason including, without limitation, if you provide untrue, inaccurate, not current, or incomplete information.
5. Prohibited Uses
You agree not to use the Website or its content:
- For any unlawful purpose;
- To solicit others to perform or participate in any unlawful acts;
- To violate any international, national, provincial, or state regulations, rules, laws, or local ordinances;
- To infringe upon or violate our intellectual property rights or the intellectual property rights of others;
- To harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability;
- To upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the service or of any related website, other websites, or the Internet;
- To collect or track the personal information of others;
- To spam, phish, pharm, pretext, spider, crawl, or scrape;
- For any obscene or immoral purpose; or
- To interfere with or circumvent the security features of the service or any related website, other websites, or the Internet.
We reserve the right to terminate your use of the service or any related website for violating any of the prohibited uses.
6. User Generated Content / Submissions
Parts of this Website may offer an opportunity for users to post and exchange opinions, reviews, and information (collectively, “User Content”). Hcork does not filter, edit, publish, or review User Content prior to its presence on the Website. User Content does not reflect the views and opinions of Hcork, its agents, or affiliates. User Content reflects the views and opinions of the person who posts their views and opinions. To the extent permitted by applicable laws, Hcork shall not be liable for the User Content or for any liability, damages, or expenses caused and/or suffered as a result of any use of and/or posting of and/or appearance of the User Content on this Website.
By posting User Content on our Website, you warrant and represent that:
- You are entitled to post the User Content on our Website and have all necessary licenses and consents to do so.
- The User Content does not invade any intellectual property right, including without limitation copyright, patent, or trademark of any third party.
- The User Content does not contain any defamatory, libelous, offensive, indecent, or otherwise unlawful material which is an invasion of privacy.
- The User Content will not be used to solicit or promote business or custom or present commercial activities or unlawful activity.
You hereby grant Hcork a non-exclusive, royalty-free, perpetual, irrevocable, and fully sublicensable license to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such User Content throughout the world in any media. You also grant us and our sublicensees the right to use the name that you submit in connection with such User Content, if they choose.
Hcork reserves the right to monitor all User Content and to remove any User Content which can be considered inappropriate, offensive, or causes a breach of these Terms and Conditions, in its sole discretion.
7. Order Placement, Pricing & Payment
All product listings, descriptions, and prices on our Website are subject to change without notice. We reserve the right to limit the sales of our Products or Services to any person, geographic region, or jurisdiction.
- Pricing: Prices displayed are in the currency specified on the Website and do not include shipping costs or any applicable taxes, duties, or import fees, which will be calculated at checkout.
- Payment: We accept various payment methods as indicated on our Website. All payments are processed securely via third-party payment gateways.
- Order Acceptance: We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household, or per order.
8. Shipping & Returns
For comprehensive information regarding shipping costs, delivery times, international customs, and our policy on returns and refunds, please refer to our dedicated Shipping Policy and Refund & Return Policy pages.
9. Order Cancellations & Changes
If you need to cancel or change an order, please contact us as soon as possible. Please note that if production or preparation of your order has already begun, particularly for customized or larger quantity orders, you may be liable for a portion of the costs incurred up to the point of cancellation. We will communicate any applicable charges or adjustments to you.
10. Links to Third-Party Websites
Our Website may contain links to other websites of interest that are not owned or controlled by Hcork. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites or services. We strongly advise you to read the terms and conditions and privacy policies of any third-party websites that you visit.
11. Disclaimer of Warranties
The Website and all content, materials, information, products, and services made available to you through the Website are provided by Hcork on an “as is” and “as available” basis, without any warranties of any kind, either express or implied, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, non-infringement, or course of performance.
Hcork does not warrant that: (i) the Website will function uninterrupted, secure, or available at any particular time or location; (ii) any errors or defects will be corrected; (iii) the Website is free of viruses or other harmful components; or (iv) the results of using the Website will meet your requirements.
12. Limitation of Liability
To the maximum extent permitted by applicable law, in no event shall Hcork, nor its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from (i) your access to or use of or inability to access or use the Website; (ii) any conduct or content of any third party on the Website; (iii) any content obtained from the Website; and (iv) unauthorized access, use, or alteration of your transmissions or content, whether based on warranty, contract, tort (including negligence), or any other legal theory, whether or not we have been informed of the possibility of such damage, and even if a remedy set forth herein is found to have failed of its essential purpose.
13. Indemnification
You agree to defend, indemnify, and hold harmless Hcork and its licensee and licensors, and their employees, contractors, agents, officers, and directors, from and against any and all claims, damages, obligations, losses, liabilities, costs, or debt, and expenses (including but not limited to attorney’s fees), resulting from or arising out of a) your use and access of the Website, by you or any person using your account and password; b) a breach of these Terms; or c) content posted by you on the Website.
14. Governing Law & Jurisdiction
These Terms shall be governed and construed in accordance with the laws of the People’s Republic of China (PRC), without regard to its conflict of law provisions.
Any dispute, controversy, difference, or claim arising out of or relating to these Terms, including the existence, validity, interpretation, performance, breach, or termination thereof, shall be referred to and finally resolved by the competent courts located in China.
15. Severability
If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect. These Terms constitute the entire agreement between us regarding our Website and supersede and replace any prior agreements we might have had between us regarding the Website.
16. Changes to These Terms
We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will provide at least 30 days’ notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.
By continuing to access or use our Website after any revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, you are no longer authorized to use the Website.
17. Contact Information
If you have any questions about these Terms, please contact us:
Email: info@hcork.com